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Terms & Conditions

Effective Date: July 9, 2025

By using the Ruth Hair & Beauty website or booking our services, you agree to the following Terms & Conditions.

1. Appointments

  • Please arrive on time for your scheduled appointment.

  • Late arrivals over 10 minutes may result in shortened services or rescheduling.

  • If you are running late, please notify us as early as possible.

  •  Style clarification required: If the photos or details provided during online booking are unclear (for example, whether a style is done on natural hair or with a wig), we must confirm the correct service before the appointment. We will attempt to contact you by phone, text, or email.

  • No response policy: If we do not receive a response and cannot confirm the required details at least 72 hours before your appointment, your booking may be cancelled so the time can be offered to another client.

  •  Ensuring accurate service selection: Booking the wrong service type without providing clarification may require rescheduling or cancellation.
     

2. Cancellations & No-Shows

  • Cancellations must be made at least 24 hours before your appointment.

  • Same-day cancellations or no-shows may require a deposit for future bookings.

  • Repeated no-shows may result in refusal of future bookings.

3. Payments

  • Ruth Hair & Beauty does not accept online payments on the website at this time.

  • Accepted payment methods include:

    • Zelle

    • Cash App

    • Debit or credit card payments in person at the salon

    • Cash (if applicable)

  • Deposits, when required, must be paid via Zelle or Cash App.

  • All payments must be completed before or immediately after services.

  • Prices and payment policies may change at any time.

4. Services & Results

  • Results vary depending on hair condition, texture, and client requirements.

  • We cannot guarantee exact results that match reference photos.

  • Please inform us ahead of time if you have allergies, sensitivities, or medical conditions.

5. Salon Policies

  • Children may only be in the salon if they have a scheduled appointment.

  • We reserve the right to refuse service if the hair is excessively dirty, tangled, has buildup, or presents a hygiene or health concern.

  • If hair requires extra detangling, cleansing, or preparation, additional fees may apply or the appointment may need to be rescheduled.

  • Extra guests may be limited based on space and safety conditions.

  • Disrespectful or disruptive behavior will not be tolerated.

6. Refunds & Redo Policy

  • All service payments are non-refundable.

  • If you are unhappy with your service, contact us within 48 hours for evaluation.

  • Redo services may be offered at the salon’s discretion.

7. Personal Belongings

We are not responsible for lost, stolen, or damaged personal items brought into the salon.

8. Gift Cards & Promotions

  • Gift cards are non-refundable.

  • Promotions cannot be combined unless stated otherwise.

  • Expired promotions will not be honored.

9. Website Use

When using our website, you agree not to:

  • Copy or use our content without permission

  • Attempt to disrupt our website

  • Use the booking system fraudulently

10. Intellectual Property

All photos, text, designs, and media on this website are the property of Ruth Hair & Beauty and may not be used without written consent.

11. Liability

Ruth Hair & Beauty is not responsible for:

  • Reactions due to undisclosed medical issues or allergies

  • Damage resulting from improper aftercare

  • Temporary discomfort associated with beauty services

Liability is limited to the maximum extent permitted by Texas law.

12. Changes to These Terms

We may update these Terms & Conditions at any time.
Changes will be posted on this page with a revised effective date.

13. Governing Law

These Terms & Conditions are governed by the laws of the State of Texas.

14. Contact Us

If you have questions about these Terms & Conditions, contact us at:

📧 books@ruthsalon.com
Ruth Hair & Beauty
www.ruthsalon.com

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